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Tuổi 05-11-2020, 06:57 AM   #1
hoctinhoc
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VMware Convert Linux is fail VMware: FAILED: Unable to obtain the IP address
VMware: FAILED: Unable to obtain the IP address of the helper virtual machine





After migrating the last Linux Suse Enterprise 32-bit physical machine with VMware Converter Standalone 4.3 I received a error:
FAILED: Unable to obtain the IP address of the helper virtual machine

Solution:
The solution is simple, by converting the physical machine to a virtual machine the VM will start directly. By starting the VM the mounted Converter ISO will boot with a VM HelperNetwork. In case you’re VLAN doesn’t have DHCP functionality you need to configure a static IP for the VM HelperNetwork.
To assign a static IP address to the Helper virtual machine, select Use the following IP address: and specify the IP address, subnet mask, and default gateway. Be sure the IP address you specify for the Helper virtual machine is not already in use on the network.

(Optional) To configure the DNS server address manually, select Use the following DNS server address: and type the preferred DNS server address. Optionally, type and alternate DNS server address.

Select another option to set or click Next to view a summary of the conversion task. Converter Standalone uses the IP address and DNS server you specified to copy data from the source Linux machine to the destination virtual machine during conversion.


The VM will boot with the configured network settings:


P2V status:





Lỗi:
Converting a virtual machine using vCenter Converter Standalone fails at 1% with the error: "Cannot communicate with the remote host, either due to network errors or because the host is not responding" (56473)

Last Updated: 2/14/2020Categories: Troubleshooting
3Language: subscribe



Symptoms
  • Converting a virtual machine using vCenter Converter Standalone fails.
  • Converter task fails at 1%.
  • In the vmware-converter-worker-X.log file located at
    C:\ProgramData\VMware\VMware vCenter Converter Standalone\logs
    you see entries similar to:

    2018-06-05T12:08:41.753-07:00 info vmware-converter-worker[02332] [Originator@6876 sub=task-10] Got remote helper VM IP addresses as: fe80::250:56ff:fe80:6fe7
    2018-06-05T12:08:41.753-07:00 info vmware-converter-worker[02332] [Originator@6876 sub=task-10] Connecting to Converter Helper on fe80::250:56ff:fe80:6fe7:443 over TCP/IP over SSL
    2018-06-05T12:08:41.753-07:00 info vmware-converter-worker[02332] [Originator@6876 sub=task-10] Connecting to Converter Helper with retry, retryCount 600, interval 1, times left 600
    2018-06-05T12:08:41.753-07:00 warning vmware-converter-worker[01320] [Originator@6876 sub=Default] Failed to connect socket; <io_obj p:0x022d8b18, h:2604, <TCP '0.0.0.0:0'>, <TCP '[fe80::250:56ff:fe80:6fe7]:443'>>, e: system:10051(A socket operation was attempted to an unreachable network)
    2018-06-05T12:08:41.753-07:00 error vmware-converter-worker[01320] [Originator@6876 sub=HttpConnectionPool-000000] [ConnectComplete] Connect failed to <cs p:0216be60, TCP:[fe80::250:56ff:fe80:6fe7]:443>; cnx: (null), error: class Vmacore::SystemException(A socket operation was attempted to an unreachable network)
    2018-06-05T12:08:42.760-07:00 info vmware-converter-worker[02332] [Originator@6876 sub=task-10] Connecting to Converter Helper with retry, retryCount 599, interval 1, times left 599
    2018-06-05T12:08:42.760-07:00 warning vmware-converter-worker[01456] [Originator@6876 sub=Default] Failed to connect socket; <io_obj p:0x060a5590, h:2844, <TCP '0.0.0.0:0'>, <TCP '[fe80::250:56ff:fe80:6fe7]:443'>>, e: system:10051(A socket operation was attempted to an unreachable network).


    Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.




Cause
This issue occurs when the helper virtual machine is getting automatically assigned an IPv6 address, while the environment is not configured for IPv6.



Resolution
To resolve this issue, disable IPv6 and assign static IPv4 address. For more information, see the Configure the Network for the Helper Virtual Machine section of the VMware vCenter Converter Standalone User's Guide.
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